Hi there. 👋
I'm Cynthia.
I simplify experiences and shape them for people.
I‘m a CX/UX Designer with seven years experience perfecting and simplifying customer experiences and products. As an Associate Director, I've been helping businesses and clients improve their impact and value while working in product strategy, facilitation, prototyping, and research. And, in case you were wondering, I also have a solid background in interface design and front-end development.
Featured Projects
INFORMATION ARCHITECTURE | USABILITY STUDIES | USER SURVEY
DSV: Sammons Trucking
Redesigned and integrated the Sammons Trucking website into DSV's Global brand and family of products.
PROTOTYPING | USABILITY STUDIES | USER INTERVIEWS
CU*Answers: It's My Biz
Led the design and direction for the CU*Answers business mobile web app re-design.
WIREFRAMING | MARKET ANALYSYS | PROTOTYPING
Lincoln: Rewards Experience
Built out and integrated new reward features into the existing loyalty platform.
Interested in working together?
🤝
Get in touch!